eCraze Privacy Policy

1. Information We Collect

We collect various types of information to help you create, manage, and share events with friends and to connect you with event planners and communities.

• Personal Information: When you register, we may collect information such as your name, email address, phone number, and profile picture. This helps us personalize your experience on eCraze.
• Event Information: Details about events you create, manage, and share with friends are stored in eCraze, including event names, dates, descriptions, locations, and media files (e.g., images) you upload.
• Connections and Friend Data: To connect you with friends or event planners, we may collect and process friend lists and contact data when you sync contacts or connect with other users.
• Usage Data: We collect data on your interactions with eCraze, including page views, feature usage, and time spent on the app. This helps us improve the app's functionality and user experience.
• Device Information: We may collect information about your device, such as IP address, operating system, and browser type, to enhance app security and optimize performance.

2. How We Use Your Information

• Creating and Managing Events: Your data is used to facilitate event creation, sharing with friends, and managing your events effectively.
• Connecting with Friends and Event Planners: With your permission, we access data about your friends and contacts on eCraze to help you share events and connect with professional event planners.
• Marketplace Services: We may use your information to connect you with event organizers, vendors, or planners in your area, based on your interests and preferences.
• User Experience Improvement: Usage data allows us to enhance our features and optimize the user experience.
• Security and Compliance: Device and network information helps us monitor security, prevent fraud, and comply with legal obligations.

3. Sharing Your Information

• With Your Consent: When you choose to share events, invite friends, or connect with planners, we may share your information with others as directed by you.
• With Service Providers: We may engage third-party service providers to operate eCraze and assist in analyzing app usage. These providers are required to maintain confidentiality.
• Legal Compliance: We may share your information if required by law or in response to legal requests, such as subpoenas or court orders.

4. Future Updates: Additional Features

As eCraze evolves, we plan to add new features:

• Chatting and Community Creation: Users will soon be able to chat with friends and join communities. We will update this policy to cover any additional data collection when these features are launched.
• Event Planner Marketplace: eCraze will become a marketplace where you can find and book event planners and vendors. Any changes to data practices will be updated here and require your consent if new permissions are needed.

5. Cancellation and Refund

eCraze is a free platform for event creation and management. However, when our marketplace features are launched:

• Service Bookings: Cancellation and refund policies for event planner services booked through eCraze will be governed by the individual service provider's terms and conditions.
• Premium Features: If we introduce premium subscription features in the future, users will be able to cancel their subscriptions at any time through their account settings.
• Dispute Resolution: Any disputes regarding payments or services booked through eCraze should be directed to tech.ecraze@gmail.com for assistance in resolution.
• Account Deletion: Users can request account deletion at any time, which will remove all personal data in accordance with our data retention policy.

6. Shipping and Delivery

eCraze is a digital platform that facilitates event planning and management services. We do not ship or deliver any physical goods.

• Digital Services Only: All services provided through eCraze are digital in nature, including event planning tools, communication features, and marketplace connections.
• Third-Party Services: When you book event planners or vendors through our future marketplace features, any physical deliveries or services will be handled directly by those service providers according to their own terms and policies.
• No Physical Goods: eCraze does not manufacture, store, or ship any physical products. We are strictly a digital platform connecting users with event planning resources and communities.
• Service Delivery: Digital services and features are delivered instantly through our platform upon account creation and feature access.

7. Data Security

We use industry-standard security measures to protect your information. While we strive to ensure security, no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

9. Your Rights and Choices

You may have rights to access, correct, or delete your data depending on your location. Contact us at tech.ecraze@gmail.com to exercise these rights.

10. Children's Privacy

eCraze is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it.

11. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Changes will be posted here, and if significant, we'll notify you via email or within the app.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at tech.ecraze@gmail.com.